Sherwood Auto Repair is the most honest, trustworthy and friendly shop I’ve ever used. They are family owned and really care about their customers as well as the quality of their work. I have taken my 2006 Prius there for years and have always been happy with the service and the fair prices, but they really shined when I had them replace my full hybrid battery. The first replacement battery only worked for a short time and then died, so I had it towed back to the shop and they found it defective. They replaced the battery, but the car soon stopped working again. Towed it back to the shop, where they found that the first defective battery had fried a critical cable, so a third battery had to be installed and my car is now performing like new. Throughout this process, SAR paid for my towing and a rental car and kept me apprised of the work status. I know this unusual situation was frustrating and expensive for them, but they took excellent care of both my Prius and me. What a relief to go through the experience with Scott, Bob and the team instead of a dealership! I can always count on SAR to provide excellent service. I give them my highest possible recommendation and look forward to continuing as a customer for many years to come.
All of our guests are like family, Alice, so we'll always do what we can to make the repair as convenient as possible. Please don't hesitate to let us know if there's anything else we can do to help out. -Scott L., Owner
- Sherwood Auto Repair Inc