We value quality over quantity, on average we service 50 cars a month. In addition, we schedule repairs ahead of time just like you would at the dentist. At our busiest it can be up to two weeks before you can get in for a repair. We try to accommodate emergencies and break downs to the best of our ability. Give us a call to see our availability, we'd love to help!
Dealerships or other auto repair shops will replace as few parts as needed to correct the problem. What you may not realize is while you paid less, overtime you'll end up paying more. The reason we're more expensive is that we take a careful approach in replacing all parts neccessary. Again, this approach ensures that the replacement items will live far beyond the warranty period based on tests and analysis. That means you visit us less frequently.
Most scheduled service events can be performed in one day. Bigger jobs such as engine or transmission repair will usually take longer and could be up to two weeks.
We schedule most services ahead of time just like you do at the dentist. Break downs and emergencies happen to everyone. We accommodate these events to the best of our ability. Existing customers and warranty related concerns get preferential treatment in these situations. All the more reason to become part of our "family."
Yes! We offer a 3 year, 45,000 mile warranty on our repairs. To see what repairs and services are covered in our warranty see our warranty page.
Some parts and service items are not covered simply because they're primary function is to wear down over time. It can get confusing. Think "brake pads" that item is built to wear down over time, while the mechanical hydraulics of the brake system are not.
No. We've prioritized our employees well-being over profit. Our normal operating hours are Monday to Friday, from 8:00am to 5:30pm.
The best way for any consumer to be sure that an auto repair shop is trustworthy is to do your own research. The Automotive Service Association (ASA), Automotive Service Excellence (ASE), and Better Business Bureau (BBB) are all great places to check how trustworthy a shop is. Other than that it's up to you to make the right choice.
If we didn't answer your question above give us a call @ (503) 692-4000
Tell us—what are you experiencing? We’ll give you our recommendations, and if you choose, bring your car in and let us run a few tests.
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